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For spare parts for your Clack system please see our dedicated page:

Water Softeners

Hard water affects many water supplies in Ireland, the required equipment to resolve the issue is actually very straightforward and we are here to help you through the process. Fitting of all solutions is easily achieved by a competent homeowner with setup videos available to simplify the installation.

For homeowners on a municipal water supply, an under sink water softener is typically the chosen solution, we stock two of the leading water softening units which are proudly made in Ireland, these are very cost effective units. Available in 5 different capacities from 5 to 30 Litres a solution is available for all household sizes.

For homeowners with a private well see the next section of this page for typical solutions.

There is a FAQ at the bottom of this page and also further information on the product pages. Please contact us with any questions, we would be happy to help.

Water Softeners for Private Well Supplies

Treating water hardness on private wells typically consists of treatment equipment located in an external pump house. Due to the varied composition of water from wells it is best to have a water report to ensure all water parameters are being treated as many can be treated together, i.e. Iron and hardness can be treated by the same equipment.

We primarily stock EcoSoft water softeners which utilise the industry leading Clack WS1 control valve. If you have a particular affinity for a different softener or for a version not on our website please contact us as we can likely source it within a day or two.

We can check your full water report and recommend a full solution to you.

Simplex water softeners by EcoSoft are an idea product to solve your hardness issues. These are available with three different resins to deal with the varied compositions of water throughout Ireland.

Grants for Water Treatment Equipment

Below is some relevant information that may help our customers; Under the Rural Water programme, there are grants available to improve a private water supply in rural areas where public water supplies cannot be accessed.

To qualify for a grant, your house must be more than 7 years old and not connected to a public or group scheme. You can get a grant to:

Fix a private water supply

This grant covers 85% of the approved costs of rehabilitation works to your well, up to a maximum of €3,000.

Improve the water quality

This grant covers 100% of the approved costs of improving water quality in your well, up to a maximum of €1,000. The work may include filtration or Ultra Violet treatment.

The minimum grant you can get is €750.

To apply for a grant, you should complete an application form (pdf) and send it to the rural water section of your local authority. For further information see the Department’s terms and conditions for the grants.

How does the process usually work?

We have helped customers with self installation of equipment under the grant scheme but not all local authorities may be used to this scenario, the process typically:

  • Water test is carried out

  • You contact your local authority, submit application and grant is approved

    • It is common that you will be asked to provide our tax clearance certification.​

  • Equipment is purchased and installed.

  • Water test is carried out to ensure water parameters are now within allowable values​

  • Grant is paid by local authority


What is Scale?

Scale is a problem in many area's of Ireland and is due to Limestone in the ground. In the home water system it can build up on appliances, Kettles, Hot Water Cylinders, Showers, Washing Machines etc. For areas with minor scale in the water, a filter housing can be placed before devices with a specialist cartridge. The internal cartridge is changed every couple of months. For any reasonable amount of scale the most economical solution is a water softening unit that consumes salt.

Scale Testing Kits

We also sell a quick and easy testing kit to measure the amount of scale in your home water supply.

Will I be able to fit myself?

Our aim is to sell to the domestic market for self-installation. The eSoft units are the most friendly on the market with clear instruction. We are on hand to provide support at any time required.


Why eSoft ECO?
A high quality, reliable softener for customers who are looking for an affordably priced system. The eSOft ECO softener combines upflow regeneration with precision brining to offer homeowners significant salt and water savings each year. These softeners are perfect for home and small business owners looking for a softener that’s efficient, environmentally friendly and saves them money every year.

Why eSoft PRO?
Top of the range softener for customers who are looking for a reliable, robust system to give years of soft water. With the Clack WS1 valve the eSoft PRO softener is the most reliable system on the market today.

Where can I install a water softener?
The simplest place to install a water softener is as close to where the mains water enters the home as possible. Often water softeners are fitted into kitchen cupboards because that’s where the mains water enters the home. However, an expert advisor can recommend where best to install the water softener, whether that’s the kitchen, utility room, basement, or the garage.

What type of salt does an eSoft softener use?
All eSoft softeners use tablet salt. This is widely available through retail outlets, builders/plumbers merchants or garden centres. It comes in 10kg or 25kg bags. Recommended brands are Ecosil, Broxo or Axal Pro.

What are the running costs of an eSoft softener?
A water softener uses salt and water to carry out its cleaning process (regeneration or recharge).  As a guide an average family could use 8-10 bags of 25kg of salt a year, which is approximately €80-100 a year.

Does an eSoft softener need servicing?
A water softener is a long term investment and can last up to 15 years or more. Like any other mechanical item your water softener will need annual servicing to ensure a long operating lifetime. Servicing is easily carried out by the homeowner and we provide full information on this.

Benefits of Soft Water:

  • Baths, shower enclosures and sinks are no longer stained by mineral deposits

  • Usage and spend on detergents and shampoos is reduced by up to 50%

  • Energy bills can be reduced by at least 10%

  • Hair feels softer and clothes are softer and brighter as a result of using soft water

  • Time is saved cleaning and no need to use harsh detergents

  • People with eczema and other skin conditions have seen significant improvements

  • Water usage during regeneration is reduced with eSoft

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